Payment Security

 

Payment & Security

Shopping on the Symbols on Silk website is safe and secure. We use an SSL Certificate, recognized by Google as a “Secure Site,” and take the protection of your private information seriously, in line with GDPR regulations. Additional security measures, including SiteLock, are in place, and our website is hosted on a secure server.

Payment Processing

All payments are processed through PayFast, a trusted South African payment portal. PayFast uses the highest available encryption to ensure your money is safe.

Paying with Your Bank Card

We do not store your card details on our website. We accept Visa and Mastercard (debit or credit) with multiple fraud protection mechanisms to safeguard you against chargebacks.

3D Secure adds an extra layer of protection. You will be asked to enter your 3D Secure password or one-time PIN, registered with your bank, to verify that you are the legitimate cardholder.

Paying with EFT – Instant EFT

If you prefer not to use a card, we also offer Instant EFT. This system links the four major South African banks for safe and quick electronic payments. Payments are verified instantly, so there is no need to send proof of payment.

Fraudulent transactions are quickly detected by PayFast or your bank.

For more information about PayFast security, please visit: https://www.payfast.co.za/security-fraud/