Frequently Asked Questions

 

Q: What is the length of the silk?

A: 42cm

 

Q: Can the length of the silk be adjusted?

A: Absolutely, please send a special request including the preferred length when you place your order.

 

Q: What colour silk threads are available?

A: Although Grey or Cinnamon silk threads are recommended, you may request a black, red or nude silk thread.

 

Q: What is used for the bracelets if not silk?

A: Depending on the design, either a durable cord or hand plaited cord is attached.

 

Q: Are all the charms suitable for purchase as a Necklace and a Bracelet?

A: Please enquire.

 

Q: Do you deliver internationally?

A: Yes, via the postal service.

 

Q: Should a breakage occur, what must I do?

A: Although a breakage is unlikely, should this occur within 3 months of purchase, please contact: admin@symbolsonsilk.co.za to arrange repair / replacement.